Frequently Asked Questions

Online Store

Do you price match?

Yes, we will price any manufacturer price or any online retailer who carries the same item as us. Please contact customer service to obtain a price match.

Why isn’t my promo code working?

Some brand exclusions apply to where the manufacturer does not allow discounting, and we must remain compliant by their price guidelines. Contact customer service to get an updated list on excluded brands from promotional offers.

May I cancel my order?

An order may be cancelled if it has not been processed and prepared for shipment. To cancel your order, please contact during business hours (9:00 AM to 5:00 PM (Central Time) Monday-Friday) for immediate assistance.

Can I exchange an item?

SKIN CABINET does not process exchanges at this time. If you would like to exchange an item, please contact customer service at and we will be happy to process a return and place a new order for you.


Do you price match?

Yes, we will honor manufacture pricing and specials if we have the items in-stock.

What is the return policy?

All sales are final, and non-returnable. Learn more about our polices here

Can I redeem a gift card online and in-store?

e-gift cards and physical gift cards can be redeemed both in-store and online.

Are samples free?

Yes, we encourage you to come in store to try and test a product before purchasing due to our strict return policy. We offer free samples to all customers.

Where is SKIN CABINET located?

We are located at 505 S LOCUST ST, DENTON, TX 76201

Do I need an appointment to shop in-store?

You don’t need an appointment to shop in store. If you are looking for a particular product be sure to call ahead to check availability as inventory changes daily. If you need shopping assistance, be sure to let us know.


Can I bring a guest to my appointment?

We ask that you do not bring guest to your appointment. We utilize the time schedule to offer you the best service possible. Bringing guest can sometimes slow us down.

Can I wear make-up to my appointment?

We ask that you come to us with a bare face to utilize all the time scheduled.

How should I prepare for a facial?

Discontinue all active ingredients in your regimen a week prior to your appointment. Be sure to list all products used in your intake form.

Who offers the best facials in Denton, TX?

SKIN CABINET, of course! Learn more about our services here