If you are 15 minutes late to an appointment without giving a notice, you will automatically be billed a $25 late fee to the card on file.
No-shows are not treated as deposits for future appointments, and we reserve the right to charge full price for the service if you do not notify us.
Things happen & sometimes you may need to cancel. We ask all clients to cancel at least 48 hours prior to your appointment time to avoid being charged full price for the service. All retainers/deposits are non-refundable, no exceptions
While we have a relaxing lounge area, we currently do not accommodate more than one client at a time. We ask that you do not bring friends, partners, or children with you to your appointment so that we can ensure you get the most out of your service.
We never share our clients data to anyone. The information collected from you is to communicate about appointments and purchases. Our websites use tracking tools to help us better optimize your experience on our site.
All services, product sales, pre-paid promotions, rendered packages are final sale due to the exclusivity and reservation of time/resources. We reserve the right to uphold this policy. This policy is displayed at the front desk and on all confirmation text and emails.