What Personal Information is Collected?
Types of personal information we collect include:
– Your name
– Your mailing and billing address
– Your email address
– Your phone (or mobile) number
– Your credit/debit card number
– Your purchase/return/exchange information
– Your date of birth or age
– Information you provide when you create an account or take Skin Cabinet quiz
Automated Information & Skincabinet.com Cookies
Skincabinet.com participates in online behavioral advertising (OBA), also known as interest-based advertising. We use third-party advertising companies to display ads tailored to your individual interests based on how you browse and shop online.
We allow third-party companies to collect certain information when you visit our website and to use that information to serve ads for skincabinet.com products or services or for the products or services of other companies when you visit this website or other websites. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g. IP address) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These parties typically use a cookie or a third party web beacon to collect this information.
User Experience Information
In order to improve customer online shopping experience, help with fraud identification, and to assist our customer representatives in resolving issues customers may experience in completing online purchases, we use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked specific actions taken on pages visited (e.g. information entered during checkout process), and browser information.
Social Media Widgets
Skincabinet.com includes social media features, such as the Facebook Like button, Google Plus, Pinterest, Twitter, and Instagram widgets. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.
Information from Other Sources
We collect data that’s publicly available. For example, information you submit in a public forum (e.g. a blog, chat room, or social network) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.
We also obtain information provided by a third party. For instance, we obtain information from companies that can enhance our existing customer information to improve the accuracy and add to the information we have about our customers (for example, adding address information). This improves our ability to contact you and increases the relevance of our marketing by providing better product recommendations or special offers that may interest you.
How is Your Information Used?
Examples of how we use the information we collect include:
Product and Service Fulfillment
• Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information about our products and services on our website, or mobile website, or to otherwise serve you
• Connect with customer service via our contact center, customer or on social media platforms
• Provide services such as Wishlist Registry or a shopping list
• Administer sweepstakes, surveys, and contests
Our Marketing Purposes
Deliver coupons, newsletters, receipt messages, emails, mobile messages, social media notifications, and marketing or advertising on social media sites, such as your Facebook News Feed
Provide interactive features of the website such as product reviews, comments and testimonials, and other information regarding products, services and promotions
Administer promotions, surveys, and focus groups
Improve the effectiveness of our website and marketing efforts
Conduct research and analysis, including focus groups and surveys
Perform other business activities as needed, or as described elsewhere in this policy
To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business
For example, assist law enforcement and respond to legal/regulatory inquiries
How is Your Personal Information Protected?
We maintain administrative, technical and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no e-commerce solution, website, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.