Shipping
We can ship to any address in the United States. Standard Shipping is $7.99 for all domestic orders.
Orders with a subtotal of $100 or more will receive complimentary free shipping. Please note, coupons do not apply in conjunction with the free shipping. Orders placed after 3pm CST will begin processing the following business day depending on inventory. Orders placed on a weekend will be processed on the following Monday, holidays excluded. Please allow up to 72 hours for processing in addition to time in transit. Some items are required to be ship UPS Ground due to federal law. Those items contain may contain aerosols, and alcohol, which can be considered flammable. We are committed to providing affordable shipping solutions while maintaining compliant with DOT regulations and rules.
SKIN CABINET cannot ship DOT-Restricted items to Alaska, Hawaii or military addresses.
- Please note during sales and holidays, shipping can take much longer than normal.
Route Insurance
What is Route Shipping Insurance?
SKIN CABINET is not responsible for lost, stolen, or damaged packages but will work with each and every customer to help ease the situation. Unfortunate things happen, and we want to help as much as we can so reach out to us. Route Insurance covers your order 100% if it gets lost, stolen, or damaged. You can choose to add it to your order at checkout.
How do I file a claim for my lost, stolen, or damaged package?
The claim process is seamless and hassle free. Open your email from Route and in the email, copy your Route Order ID as you will need it to file the claim. Click here to file a claim:
How does Route reimburse me?
Once you file your claim, Route will process your refund or reorder your items. Its really that easy.
International Shipping
We are working towards affordable international shipping rates and encourage you to check back with us from time to time. Please contact us for a shipping quote to see if we can ship to your address. If we are able to ship to you, we are no liable for any duties that your country may impose.
Returns Policy
We do not accept returns for any products unless there is an error on our end.
Cancellation Policy
We reserve the right to cancel any orders when deemed to be fraudulent. Billing and Shipping addresses should match to prevent orders being canceled, please contact customer support if the item you are sending is a gift.
If you wish to cancel an order, please notify customer support within 1 hour of placing the order. Orders that are not canceled within 1 hour window will begin processing and cannot be canceled.